Job Design Concepts, Inc presents
 

Emotional Intelligence On-Site Training

The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skillful in applying the appropriate emotion at the appropriate time.

Course Description/Agenda

A key challenge for most people in organizations is to be increasingly more skilful and intentional with the application of their emotional intelligence.  We need to be able to respond to our pressures in such a way that is effective, rather than destructive or performance limiting.

The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skilful in applying the appropriate emotion at the appropriate time

Emotional intelligence (EI) encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures. Understanding your EI will help you identify your strengths as well as areas for potential growth to enhance your personal performance.

Objectives

Our Toronto emotional intelligence training workshop will enable participants to develop:

• an understanding of emotional intelligence
• an awareness of the importance of developing your emotional intelligence
• an understanding of the connection between behaviour, emotions and performance
• strategies for developing your emotional intelligence to achieve personal and business success

Outline

• Defining Leadership And How Emotions Play A Part.
• Understanding Emotional Intelligence
• The Affect Of EI On Performance
• Learning To Observe Your Emotions
• Responding To Difficult Situations
• 5 EQ Categories
• 15 Competencies
• Applying Emotional Intelligence At Work
• EI Development Plan
• ABCDE Technique
• Implementing Change
• Ongoing Developmental Plan

Format

• Instructor presentation
• Full-group discussion
• Small-group interaction
• Individual exercises
• Practice exercises

Participants at the Toronto emotional intelligence training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.
Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto

This emotional intelligence skills training workshop can be delivered at your location in and outside of the Toronto area.

More Seminar Information

Job Design Concepts, Inc Delivery Method  On-Site Training Also Available As  Seminar