Exceptional Management Skills On-Site Training

Empowering employees to become more productive and effective and to have a greater degree of commitment is the focus of the Exceptional Management Skills workshop.

Course Description/Agenda

This hands-on skill development workshop directs and teaches first-level supervisors and managers the foundational skills of communication, motivation, delegation, and evaluation. Best practices and examples are taken from experience working with firms on the Fortune 100 Best Companies to Work List.

Through extensive case study, role-play, and sharing, participants learn the fundamental skills of how to manage and communicate more effectively. Participants learn to improve the productivity and job satisfaction by translating management and behavioral science concepts into practical steps.

Objectives
Participants will learn to:

Determine behavioral styles quickly and learn to manage those employees who might appear difficult
Build an atmosphere of trust to create a climate of success
Create a workplace where employees enjoy coming to work every day
Determine what specific factors motivate individual staff
Delegate projects effectively by using a 4-step process
Build an exceptional employee evaluation process for success
Assess employee performance, give constructive feedback, and document performance challenges

Class Size: Up to 16
Length: 2 days

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