Supervisory Skills Development On-Site Training

This workshop will enable the participants to enhance and practice the critical skills needed to gain maximum employee involvement and productively

Course Description/Agenda

Length: 1 Day
Number of Participants: Up to 20
Materials: Notebooks and handouts provided

Objectives

They are to enable the participants to enhance and practice the critical skills needed to gain maximum employee involvement and productively.

What you will cover:

Assessing communications and listening skills and behaviors.
Learning and experiencing how personal feelings and attitudes impact communications.
Learning how to give and receive feedback effectively.
Practicing how to obtain the information you want or need.
Learning how to deal with tough employees and how to apply appropriate discipline to employees effectively.
Improving leadership abilities.
Negotiating for win/win outcomes.
Conducting performance appraisal discussions.
Applying the principles for back on the job applications.
Writing a personal plan of action.