The Focus
Effective Email
offers participants an opportunity to improve their email writing.
Well-written email conveys both a positive and professional
corporate image. Email has evolved with its own rules and etiquette.
In this one-day workshop, participants will master the four
Cs of effective email:
Clear, Concise, Correct,
and Courteous.
The Content
Topics covered in this workshop are:
·
POW
(Planning, organizing, and writing)
·
Stating the purpose immediately
·
Creating effective subject lines
·
Tailoring messages to the reader
·
Incorporating appropriate tone
·
Writing clearly and concisely
·
Using accepted email etiquette (sometimes called “netiquette”)
·
Proofreading for grammar and punctuation