PTR Training
presents
Behavioral-Based Interviewing On-Site Training
This highly interactive course teaches you the art of behavioral-based interviewing.
Course Description/Agenda
Product Offering:
Course Format:
Typical Audience:
Standard Times |
Classroom Training
1 day
Managers and Supervisors
8:30 am - 3:30 pm |
This highly interactive course teaches you the art of
behavioral-based interviewing. We will teach you how to prepare quality
behavioral questions to illicit the responses you require to make good hiring
decisions. You will practice behavioral interview techniques, evaluate responses
based on competencies, and learn how to select the very best candidates for the
job.
Learning Objectives
- Identify steps for interview preparation.
- Apply behavioral-based interviewing methodology.
- Develop real behavioral-based questions.
- Apply techniques for conducting the interview.
- Practice behavioral-based interviewing.
Course Agenda
- Define behavioral-based interviewing and understand the benefits of
using it.
- Identify your purpose in interviewing.
- Examine types of interviews and types of interview questions.
- Review improper questions according to EEO regulations.
- Determine the behaviors, characteristics and skill sets required for the
job position.
- Analyze top performers in the company and differentiate what makes them
stars.
- Understand the concepts of behavioral-based questions.
- Create the desired outcome of the interview using the STAR method.
- Apply the 3-step formula for creating an effective behavioral-based
question.
- Use the “funneling” technique to guide candidates toward
behavioral-based answers.
- Learn to assess interviews and answers critically and accurately.
- Use internal competencies for writing behavioral-based questions.
- Practice writing actual question that can be used right away.
- Identify methods for starting, conducting and ending a behavioral-based
interview.
- Apply techniques for gathering information.
- Practice asking and answering behavioral-based questions during an
extensive role-play interview.
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