Negotiating Skills On-Site Training

This on-site training class is also available as Public Schedule Seminar.

This negotiation skills workshop develops the skills participants need to drive mutual victory.

Course Description/Agenda

Negotiating, for some, is sheer misery. However, negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements, or obtaining internal resources for project support. With skill and practice, facilitating a collaborative negotiation that leaves all participants victorious is achievable. This negotiation skills workshop develops the skills participants need to drive mutual victory.

Participants in this dynamic workshop will learn how to strengthen their negotiation skills through classroom game sessions, extensive role-play and exercises. They receive one-on-one personal feedback that helps improve their ability to communicate and negotiate in complex and difficult negotiation sessions. Participants build skills negotiating individually and in team negotiation environments. This negotiation training workshop is also useful for those in purchasing.

What You Will Learn

Determine behavioral style and how to best interact with others in the negotiation
Recognize counterproductive assumptions and positions
Develop an effective plan and strategy for any negotiation
Utilize the phases of negotiation for better outcomes
Deal with difficult people objectively and assertively
Build creative solutions to challenging scenarios
Negotiate in person, on the phone, individually and in teams
Immediately recognize manipulative tactics and how to respond
Manage conflict quickly before it escalates out of control