Baker Communications presents
 

Managerial Coaching Skills On-Site Training

A two-day highly interactive workshop that teaches the tools to make the most of interactions with subordinates

Course Description/Agenda

Participants will learn to lead, coach and be an integral part of their work
team. Strategic tools for improving team effectiveness are learned and practiced
in this hands-on workshop. The way managers supervise and coach their employees
will significantly effect their performance and job satisfaction. By working
smoothly with one another—while defining roles, objectives, responsibilities and
work assignments—Baker’s Managerial Coaching Skills workshop increases job
satisfaction and allows their team members and subordinates to reach their
performance goals.

Managerial Coaching Skills is a two-day highly interactive workshop that
teaches the tools to make the most of interactions with subordinates through
extensive video taped exercises and classroom learning games. This approach
allows both the subordinate and the supervisor to make the most of every
interpersonal interaction. Managers learn to discuss problems and challenges
with subordinates, to take advantage of the opportunities that lie ahead and
reduce misunderstanding and miscommunication within their work unit.

Objectives:

Participants will learn to:

• Give positive feedback


• Manage effective anger management


• Practice how to give constructive feedback


• Listen to what other people are saying


• Manage conflict and handle difficult situations


• Facilitate, guide, and close discussions in one-on-one or group settings
  


• Give and receive feedback without putting others on the defensive


• Build on and credit other people’s ideas


• Improve teamwork and productivity within the work unit to achieve common
  goals


• Prevent misunderstanding by determining what people are really saying
  


• Define and set up a method to track subordinates’ activities

Class Size: 8-15 (Please note that we can increase the class size for
private seminars)

Length: 2 days

Time: 8:30 AM - 5:00 PM

More Seminar Information

Baker Communications Delivery Method  On-Site Training Also Available As  Seminar