Alliance Training and Consulting, Inc.
presents
Problem-Solving Skills for Change Leaders On-Site Training
Staus quo is out! Today’s competitive marketplace requires continuous improvement and continuous change
Course Description/Agenda
A training program to build skills helping managers and supervisors solve problems proactively, gain acceptance of solutions, and effectively implement solutions. New problem-solving skills developed in this workshop help managers and team leaders get past the symptoms of the problem, make better decisions, and create more buy-in to their solutions. This training session is for when you: Are faced with continuous improvement challenges Need support to implement change Must get beyond the symptom and really fix the problem Need to get beyond the "we've always done it this way" thinking - Must improve your decision-making capabilities and confidence
Training Benefits - Improve organization effectiveness by integrating needed business model changes
- Sustain the momentum of the change initiative
- Deal with the “under-promise/over-deliver” forecasting mentality
- Create a change oriented culture to support your company’s objectives and identity
- Increase the quality and productivity of the work being performed
- Understand the credibility formula. Credibility is built on two pillars, trust and expertise. Trust + Expertise = Credibility
Overview of Concepts and Deliverables Provided - Learn to stay solution-based during the trials of change
- Know how to evaluate your change leadership readiness
- Learn to make high-quality, effective decisions and overcome personal bias
- Understand how to incorporate both the roles of administrator and leader in successfully executing change
- Discover how to ensure that all managers, from front line supervisors to top executives, are behind the change effort
- Learn how to convert fear and anxiety-based behavior into an adaptability mode
- Identify the critical change components: individual responsibilities and duties…span of control and influence…relationships and alliances
- Discover how to overcome resistance to change initiatives - “You want me to do what?”
- Learn how to design the change timetable and the communication network
- Know how to anticipate and avoid inappropriate and counterproductive behavior in response to the change initiative
- Understand how to change your company’s culture to include the integration of change and forging of alliances
- Master how to report sexual harassment or sexually harassing behavior
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