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TrainersDirect
presents
The Dynamics of Outstanding Management On-Site Training
learn communication styles, situational leadership, action planning, lots more
Course Description/Agenda
Length: 1 Day
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
Management
Fundamentals
- Identify the qualities of effective
management
- Learn the difference between leading and
managing and why both are important
- Understand the functions of management
- Preparation
- Development
- Personnel
- Leadership
- Evaluation
- Learn how to manage effectively in a
changing environment
- Explore the relationship of dignity,
credibility, and trust in motivating "voluntary" effort from
employees
Managing People
Use the Leader Behavior Analysis II, an
assessment tool:
- To learn the four styles of leadership
- Directing
- Coaching
- Supporting
- Delegating
- To increase flexibility in using each
style appropriately
- To diagnose follower development levels
by analyzing follower competence and commitment
- To understand the short and long-term
effects of "over-supervision" and "under-supervision" on
follower performance and morale
- To use the skills of Action-Results
Dialogue to monitor performance and give feedback
Communication
- Learn that actions speak louder than
words and the impact of nonverbal, attending behaviors
- Understand the difference between active
listening and passive hearing
- Learn the importance of asking the right
question at the right time
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial
and leadership effectiveness
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On-Site Training
