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TrainersDirect
presents
The Keys Successful Management On-Site Training
learn communication styles, situational leadership, action planning, lots more
Course Description/Agenda
Length: 1 Day
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
Management and
Leadership Fundamentals
- Identify the qualities of effective
leaders
- Learn the difference between leading and
managing and why both are important
- Understand the functions of management
- Preparation
- Development
- Personnel
- Leadership
- Evaluation
- Understand the relationship between
dignity, credibility, trust and effectiveness
Delegation
- Become aware of the "ego trap"
- Learn a six-step process for effective
delegation
- Undersigned the responsibilities of
management in the delegation process
- Implement a system for delegation using
the Delegation Audit
Coaching
- Understand coaching fundamentals and
guidelines for giving feedback
- Dignity
- Respect
- Clarity
- Dialogue
- Learn the four-step model for coaching
effectiveness
- Use the Action-Results Dialogue to
monitor performance and give feedback
Motivation
- Explore the motivational theories of
Maslow and Herzberg
- Learn the four primary motivators
- Interesting Work
- Appreciation
- Feeling "In"
- Growth
- Develop strategies for improving
motivation
Action Planning
- To set goals for implementation of the
strategies and concepts of the workshop for improved managerial
and leadership effectiveness
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On-Site Training
