New Horizons Lexington KY Computer Training
New Horizons Computer Learning Center presents

Fundamentals of Communication On-Site Training

This on-site training class is also available as Public Schedule Seminar.

This course provides an overview of the basic principles of business communication.

Course Description/Agenda

This course provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace. At Course Completion: - Communicate formally and informally in business so there is a mutual understanding between the sender and the receiver. - Write clear, concise business communication so that it has a positive and meaningful impact on the reader and achieves the desired result. - Use graphics in business communication so that facts, processes, and summaries are effectively designed to convey visual and textual information. - Use verbal and non-verbal communication appropriately in business so that there are no barriers to mutual understanding in culturally diverse organizations. - Use electronic communication in business so that you observe proper etiquette and ensure professionalism to send and receive messages.
Prerequisite(s) or equivalent knowledge:
Word 2003 - Level 1

Outline:
Lesson 1: Understanding Business Communication
Identify Basic Communication Techniques Describe Formal and Informal Communication
Lesson 2: Communicating in Writing
Write Effective Business Documents Write Effective Business Letters Write Effective Memos Write Effective Reports
Lesson 3: Communicating with Graphics
Create Graphics for Business Communication Communicate Static Information Communicate Dynamic Information
Lesson 4: Using Verbal and Non-verbal Communication
Describe Verbal and Non-verbal Communication Identify Elements of Effective Meetings Identify Elements of Effective Presentations Read Body Language
Lesson 5: Communicating Electronically
Using Voice Communication in Business Using Internet Communication in Business

More Seminar Information

New Horizons Computer Learning Center
Delivery Method	On-Site Training
Also Available As	Seminar

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