At Course Completion: Upon successful completion of this course, students will be able to: - prepare to negotiate in a business environment. - initiate negotiations and follow through on their results. - negotiate with your partner. - follow through on a completed business negotiation. - negotiate in unique business circumstances. |
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Outline: | |
Lesson 1: Preparing to Negotiate |
Establish a Successful Mindset Research the Other Party Determine the Value of the Item Being Negotiated Determine Where You'd Like Negotiations to Take Place Establish Your Best- and Worst-Acceptable Outcomes Research Your Best Alternative to a Negotiated Agreement (BATNA)
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Lesson 2: Initiating Negotiation: Establishing the Ground Rules |
Establish Rapport Establish Your Status Choose the Communication Method for Negotiation Establish the Rules of Engagement Set a Timeline Establish How Negotiation Results Will Be Communicated and Implemented |
Lesson 3: Negotiating |
Encourage the Other Party to Issue the First Proposal Make the First Proposal Counter the Offer or Proposal Accept an Offer or Abort Negotiations Work Through an Impasse
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Lesson 4: Following Through |
Evaluate the Success of the Negotiation Follow Up on the Relationship
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Lesson 5: Negotiating in Special Circumstances |
Cross-Cultural Negotiation Cross-Generational Negotiation Negotiation with Supervisors and Subordinates |