New Horizons Lexington KY Computer Training
New Horizons Computer Learning Center presents
 

5051 Monitoring and Troubleshooting Microsoft Exchange Server 2007 On-Site Training

This on-site training class is also available as Public Schedule Seminar.

This workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system

Course Description/Agenda


This workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues.

Who Should Attend:
The audience for this course includes people with experience with Exchange Server 2007 or previous versions of Exchange Sever. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People coming into the course are expected to have at least three years experience working in the Information Technology field—typically in the areas of network administration or Windows Server administration—and one year of Exchange Server administration experience.

At Course Completion:
After completing this workshop, students will be able to:

- Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.

- Monitor and troubleshoot client performance and connectivity.

- Identify and resolve issues related to access of resources and messages.

- Monitor and troubleshoot mail flow.

- Monitor and troubleshoot Mailbox servers.

- Monitor and troubleshoot external and additional services.

- Identify trends in a messaging system.

 
Outline:
Lesson 1: Introduction to Exchange Server Monitoring and Troubleshooting
Overview
Introduction to Microsoft Operations Manager
Introduction to Troubleshooting Exchange Server 2007
Demonstration: Using MOM to Monitor Exchange Servers
Lesson 2: Monitoring and Troubleshooting Client Performance and Connectivity
Overview
Tools for Monitoring Client Performance and Connectivity
Process for Troubleshooting MAPI Clients
Process for Troubleshooting Client Access Server Clients
Identify the cause for a remote client connectivity issue and resolve the issue.
Lesson 3: Troubleshooting Access to Resources and Messages
Overview
How Public Folder Access Works
How Calendaring Works
Process for Troubleshooting Client Access Server Issues
Lesson 4: Monitoring and Troubleshooting Mail Flow
Overview
Discussion: Tools for Monitoring Mail Flow
Demonstration: Troubleshooting Message Transport Using Exchange Server 2007 Tools
Process for Troubleshooting Internal Mail Flow
Process for Troubleshooting External Mail Flow
Lesson 5: Monitoring and Troubleshooting Mailbox Servers
Overview
Tools for Monitoring and Troubleshooting Mailbox Servers
Process for Troubleshooting Mailbox Servers
Demonstration: Troubleshooting Mailbox Server Performance Issues
Lesson 6: Monitoring and Troubleshooting External and Additional Services
Overview
Discussion: External and Additional Services Required by Exchange Server 2007
External Services Required for Unified Messaging in Exchange Server 2007
Monitoring External Services with MOM 2005
Lesson 7: Identifying Trends in a Messaging System
Overview
Tools for Identifying Trends in a Messaging System
Exchange Server 2007 Management Pack MOM Reports
Discussion: Information Required to Identify and Resolve Trends

 

More Seminar Information

New Horizons Computer Learning Center
New Horizons Lexington KY Computer Training

Delivery Method

On-Site Training On-Site Training

Also Available As

Seminar Seminar

 
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On-Site Training
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