This in-depth 2-day program will give you the skills you need to successful lead a high-performance team
Course Description/Agenda
Course Format:
2 days
Typical Audience:
Managers and Supervisors
Standard Times:
8:30 am - 3:30 pm
This in-depth 2-day program will give you the skills you need to
successful lead a high-performance team. You will learn how to access
your team, motivate employees, and fix performance problems. You'll
practice using the techniques from the class and apply them to real
issues and situations. Whether you're a first-time supervisor or a
long-term executive, you'll be prepped with new tools you can use right
away.
Learning Objectives
Develop effective leadership skills.
Evaluate job responsibilities and employee effectiveness.
Increase productivity and motivation.
Encourage positive attitudes and behaviors.
Create a motivating environment.
Apply strategies for long-term success.
Course Agenda
Assess your own leadership skills.
Identify the differences between leading and supervising.
Make smooth transitions into management.
Compare and balance the skills necessary for quality
leadership.
Examine the model for effective communication.
Actively listen and assertively communicate.
Analyze and assign proper job responsibilities.
Learn how to delegate effectively.
Motivate employees toward improved performance.
Examine successful reward and incentive programs.
Identify the four stages of change and learn how to manage
them.
Review the 4 phases of team building.
Assess your team’s level of success.
Communicate high expectations.
Generate trust with employees.
Apply 10 practical coaching techniques.
Use the Cycle of Synergy to develop a cohesive unit.
Assess your team's "Independence Level."
Identify the correct leadership role for developing marquee
players.
Complete a case study on how to apply leadership roles.
Logically analyze and correct performance problems.
Address performance problems through performance feedback.
Conduct a skill practice for fixing performance problems
Apply procedures for documenting performance.
Institute long-term performance using the 4 levels of
commitment.