Influencing Others Seminar

Job Design Concepts Seminars

Bring this seminar on-site to your facility for groups of 10 or more.

This interactive session will improve the way you communicate to and across teams � and across functions.

Course Description

Influence skills are essential in today’s cross-functional workplace to be successful and achieve results. The goal is to get people working for and with you.

This interactive session will improve the way you communicate to and across teams – and across functions. The workshop offers practical, hands-on experience with skills that can be leveraged to gain commitment, increase productivity, and produce targeted results.

Objectives:

Build credibility and trust with others
Appreciate the significance of different approaches to influence
Follow a seven-step model of influence and realize how to succeed at each step
Identify the difference between persuasion and coercion
Recognize importance of exchange and reciprocity in influence
Know your own influence style
Learn how collaboration can avoid influence challenges
Use templates to organize your thoughts and prepare persuasive communications

Outline

Building relationships; what’s trust got to do with it?
What is credibility and why does it matter in influence?
What approaches are possible
Seven steps to influencing successfully
Your influence style and how to use it effectively
The key to collaboration
The Interdependency Model of Influence
What’s in your exchange portfolio?
Negotiating strategies
The Influence Planner tool
Putting it all together

Format

Instructor presentation
Full-group discussion
Small-group interaction
Individual exercises
Practice exercises

Participants at the communication training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
This communication skills training workshop can be delivered at your location in and outside of the Toronto area.

More Seminar Information

Job Design Concepts, Inc
Summary	This interactive session will improve the way you communicate to and across teams � and across functions.
Delivery Method	Seminar
Also Available As	On-Site Training
Who Should Attend	Managers, Supervisors, Executives