The Managers and Supervisors Conference
SkillPath Seminars
Delivery Method
Seminar
Target Audience
Supervisors or Managers
Summary
In just one day, you’ll gain hundreds of fresh techniques and time-tested approaches for sharpening your skills, reframing your attitude and performing at the top of your game!
Description/Agenda
You’ll learn …
- How to become a confident, effective leader who communicates and earns respect
- Strategies for solving the real-world problems you face every day as a leader
- How to handle people problems with patience, firmness and objectivity
- The secret to building a loyal team of winners who’ll give you their all
- And much more
As a manager or supervisor, you never know what new challenges each day will bring. This conference covers it all! From bringing employees on board to coaching, training, delivering criticism, handling attendance and performance issues, delegating and much more. In just one day, you’ll gain hundreds of fresh techniques and time-tested approaches for sharpening your skills, reframing your attitude and performing at the top of your game!
No more wasting time with trial-and-error efforts. We’ve done the hard work for you by developing two unique yet complementary tracks, allowing you to focus your training time on the skills you need to improve upon the most. Whether you’re a first-time manager or an old hand at being the boss, we guarantee this amazing opportunity will answer your toughest questions and get you fired up.
Program hours: 9:00 a.m. – 4:00 p.m.
TRACK 1: The Individual Skills Managers Need in Today’s Workplace
Developing the leadership style that works for you
- Integrity and credibility are the keys to the kingdom
- Collaborative leadership—tips for getting everyone on the same page
- Demonstrating high standards and accountability in everything you do
- Be a beacon for smart risk taking and watch the office culture follow your lead
Becoming a better “you” for your team
- Developing effective time management habits
- How to say “No” without hurting feelings or causing a fight
- Managing your work/life balance when others are looking to you for leadership
- Setting long-term goals and priorities
Workplace incivility is on the rise—learn how to manage it successfully
- Communicating unpopular decisions and changes
- Identifying and eliminating negative behavior
- Emotionally charged situations and how to handle them
- How to deal with office politics
Communication is the single most important quality to the success of a leader
- The keys to coming across confident and strong
- Proper business etiquette in writing
- What is active listening, and why is it important?
- How to give feedback and criticism that get results
The legal and HR basics you need to know to do your job
- ADA and reasonable accommodation
- How to avoid wrongful termination lawsuits
- The changing rules for overtime
- Preventing sexual harassment
TRACK 2: Get the Best From Each Employee and Your Team
Adaptive leadership … your ability to flex helps get the best from every worker
- What makes an adaptive leader and why it’s so important today
- How the 4 classic leadership styles fit into today’s dynamic work environment
- Become a coaching pro by shifting your style based on evolving employee behavior and skills
- Gauge employees’ needs and wants to unlock your team’s creative best
Make great decisions with powerful strategic thinking for you and your team
- 9 important factors of strategic thinking that help you see the big picture
- Examine the barriers to strategic thinking
- How to ask questions to boost big-picture thinking in employees
- What you need to communicate so employees have all the information they need
Boost productivity with cross-functional collaboration
- Understand the key factors you need to make cross-functional collaboration successful
- Get tips for avoiding and resolving conflict and obstacles
- Set some ground rules that will pave the way to successful collaboration
- Who has ownership? Establishing decision-making responsibilities for team members
How to empower employees and build a more loyal and conscientious team
- Delegating that makes sense … and stops reverse delegation
- Which decisions you should pass to your team
- How to encourage risk taking and turn mistakes into teachable moments
- How to stay involved and make employees accountable without micromanaging
Train employees the right way
- The best way to “onboard” new hires
- Understand learning styles and how adults learn best
- The top on-the-job learning methods to fill employee skill gaps
- Make performance feedback productive and positive
|