Achieving Leadership Success Through People
The Canadian Management Centre (CMC)

Delivery Method

Seminar

Target Audience
Those in people leadership and project leadership roles who need to exercise greater influence to drive results through others

Summary
Lead more effectively by creating rapport, synergy and two-way trust.

Description/Agenda

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowerment) this course can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

What You Will Learn

• Demonstrate professionalism by emphasizing the five components of professionalism: competence, character, composure, commitment and communication
• Demonstrate empathy by connecting with, caring for, and considering people
• Leverage relational listening and greater understanding of personality types to build trust
• Lead with optimism through self-confidence, reframing, resilience, and positive language skills
• Create genuine partnerships with and among direct reports and colleagues
• Learn and apply the components of loyalty to create “loyal followership” 
• Empower direct reports and colleagues by delegating and coaching well

Benefits

• Understand the components of professionalism and the importance of setting a good example 
• Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism 
• Create genuine partnerships and unity with, and among, direct reports/colleagues 
• Be more optimistic through reframing, resilience and positive language skills 
• Learn and apply the components of loyalty to create “loyal followership” 
• Trust and empower your direct reports/colleagues more 

Course Features

• Complete the MBTI® personality assessment to better understand yourself and how to leverage the differences of the people on your team.
• Strategically crafted discussion sessions to maximize the sharing of knowledge amongst participants
• Interactive exercises to reinforce various communication skills in a safe environment where feedback is provided
• Well-crafted action plan template to ensure you transfer what you learn back to your work environment

Credits

18 PDUs (L: 18)

All Date/Location Information