Decision Making & Problem Solving Skills
Job Design Concepts, Inc
Delivery Method
Seminar
Target Audience
Managers, Supervisors, Executives
Summary
This workshop develops the skills required to deal with all decision-making situations. Processes will be introduced and practiced so that each participant will be prepared to be a more effective and efficient decision-maker.
Description/Agenda
This workshop develops the skills required to deal with all decision-making
situations. Processes will be introduced and practiced so that each participant
will be prepared to be a more effective and efficient decision-maker. As well, a
variety of powerful decision-making tools will be introduced so that
participants can choose specific techniques best suited to specific situations.
Learning Objectives
Participants will learn to:
- understand the decision-making concepts
- use decision-making models
- evaluate risks
- prepare contingency plans
Methodology
- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual exercises
- Practice exercises
Our Toronto based Decision Making & Problem Solving Skills training &
development workshop will enable participants to handle conflict situations with
confidence and leadership skill.
Content
The Nature Of Decision Making
- Individual aspects
- Organizational views
- Types of decisions
- Appreciating the range of
decision-making styles available
- Applying cost � benefit analysis
Solutions That Work
- 6 steps to solving all problems
- Discovering the steps of �creative�
problem solving
- 8 decision-making techniques and tools
Deciding On The Best Decision
- Using an Evaluation Alternative Solution
Chart
- Using a Weighted Criteria Matrix
- Using a Paired Rating Technique
- Assessing risk
Contingency Planning � Be Prepared
- Assess difficulties inherent to the
implementation process
- Analyze why difficulties may arise
- Develop plans
- Establish the acceptable minimum
effectiveness level
- Prepare contingency if minimum
effectiveness is not reached
Participants at the Toronto Decision Making & Problem Solving Skills training
workshop are encouraged to send an email within three months following the
training workshop and can expect a personal reply to assist with their learning
experience.
Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
This meeting minutes skills training workshop can be delivered at your location
in and outside of the Toronto area.
|