Business Coaching Certification Training
Academy of Business Training
Delivery Method
Seminar
Target Audience
Manager, supervisors, executives
Summary
In Business Coaching Certification Training, you will learn to challenge and develop their employees' skills and abilities to achieve the best performance results to make them more valuable to your organization and to show them you care about their professional development.
Description/Agenda
You are in your office looking over the performance report, and it happened again. Your low performing employee failed to meet quota this month even after you spoke with him/her about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled, and you know being frustrated makes matters worse. What do you do?
The Coaching and Mentoring class focuses on how to coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.
WORKSHOP OUTLINE
Module One: Motivation Theories
Using Reinforcement Theory
Using Expectancy Theory
Personality’s Role in Motivation
A Personal Toolbox
Motivation on the Job
Addressing Specific Morale Issues
Module Two: Setting Goals
Introducing the G.R.O.W. Model
Setting SMART Goals
Goals and Motivation
Evaluating and Adapting
Module Three: Understanding the Realities
Getting a Picture of Where You Are
Identifying Obstacles
Exploring the Past
Module Four: Developing Options
Identifying Paths
Choosing Your Final Approach
Structuring a Plan
Module Five: Wrapping it All Up
Creating the Final Plan
Identifying the First Step
Getting Motivated
Module Six: The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust
Module Seven: Providing Feedback
The Feedback Sandwich
Encouraging Growth and Development
360 Degree Feedback
Module Eight: Overcoming
Roadblocks
Common Obstacles
Re-evaluating Goals
Focusing on Progress
Module Nine: Reaching the End
How to Know When You’ve Achieved Success
Transitioning the Coachee
Wrapping it All Up
Module Ten: Training and Mentoring
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship
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