Target Listening: Listen Learn and Respond
Target Learning, LLC

Delivery Method

Seminar

Target Audience
Anyone who would like to listen, learn, and retain information from meetings, conversations and training sessions

Summary
A seminar to help you listen and respond more effectively in the workplace.

Description/Agenda

A 6-hour seminar to help you listen and respond more efficiently and effectively

Course Description/Agenda

• Do you “zone out” during meetings, classes, or discussions?
• Do you have difficulty “reading” a person’s body language?
• Do you have difficulty responding appropriately during meetings or discussions?
• Do you have difficulty taking effective notes during meetings, classes, or discussions?
• Do you avoid speaking with certain people because of personality conflicts?
• Do you have difficulty retaining complex information during meetings, classes, or discussions?

If you answered “YES” to any of these questions, you are likely a “Passive Listener”

To become an “Active Listener” you need to develop listening goals that fit your individual thinking style – and the thinking style of the speaker.

What will I learn?

In this seminar, you will learn how to use your personal thinking style to:

• Identify the true meaning of your speaker’s body language
• Use your body language to improve your communication with others
• Identify your speaker’s true intentions to avoid misinterpretation
• Take effective notes during meetings, classes, and discussions
• Improve your overall concentration skills while listening

You will also learn how to listen & respond appropriately during:

• Meetings and presentations
• Face-to-face conversations
• Telephone conversations
• Discussions with co-workers, customers, supervisors, and vendors
• Confrontations with angry (or hostile) co-workers, customers, supervisors, and vendors

What makes this seminar different?

It is virtually impossible to remain completely attentive during every conversation, meeting or training session; none of us can maintain 100% focus, 100% of the time. Therefore, we will show you how to recognize key phrases and non-verbal communication that will signal when to respond and how to elicit the desired reaction from the speaker. After all, listening is only half the battle.

What does each seminar participant receive?

During the Seminar

A Target Learning Participant Workbook which includes:

• All Target Learning listening strategies
• Step-by-step guidelines for implementing the strategies
• Templates for note-taking (for before, during, and after listening)
• Templates to help you remain organized and on time (while listening)
• Color-coded dividers for easy reference to all the strategies

After the Seminar

TL Advisor Program: Participants will have online access to their instructor for six months following the seminar (no extra charge)

Sponsor Background:

Stephen Gexler is the Lead Instructor for Target Learning, Inc. He holds a Master's Degree in Adult Education, and a Graduate Certificate in Training Systems Development. Stephen has successfully taught contract programs at the following organizations since 1989:

Schools & Colleges

Williams College, Bowdoin College, Wesleyan University, Yale University, The Citadel, Hartwick College, Bridgewater College, Susquehanna University, De Anza College, Connecticut College, Stephens College, Choate-Rosemary Hall School, Heathwood-Hall School

Business, Non-Profit & Government

Citicorp, BF Goodrich Aerospace, U.S. Government Printing Office, U.S. Navy, U.S. Army, U.S. Air Force, U.S. Marine Corps, U.S. Army Corps of Engineers, U.S. Department of Defense, MoneyTree, Inc., Verizon, Fred Hutchinson Cancer Research Center, GMAC Financial Services, BSMG Worldwide, U.S. Naval Undersea Warfare Center, Stallion Oil Fields, ICMA Retirement Corporation, Syngenta Seeds, Inc., Padgett-Thompson, SureWest Communications, Genentech, NASA - Jet Propulsion Lab, American Hospital Administration Professionals (AHAP), Keppel AmFELS, Broadcast Worldwide, WRS-R&S, LLC, Oasis, Impact Ministries, DP Wolff, Inc., Association of South Carolina Oncology Managers (ASCOM), Unified Foodservice Purchasing Co-Op (UFPC), Casino Arizona, Eagle Mountain Casino, Roebbelen Contracting

Subjects Taught

Management Skills, Leadership Skills, Team-Building, Executive Coaching, Public Speaking, Communication Skills, Business Writing, Speed Reading, Listening Skills, Memory Improvement, Customer Service, Interviewing Skills, Technical Writing, Creating a Positive Work Environment, Business Grammar, Writing Policies & Procedures, Managing Projects & Priorities, Learning Styles, Dealing with Difficult Employees, Critical Thinking, Creative Thinking, Accelerated Learning, Time Management, Study Skills, Communication Skills

Overall, Stephen Gexler has more than 25 years of professional experience in business and academic environments.

All Date/Location Information