Developing Emotional Intelligence
Job Design Concepts, Inc
Delivery Method
Seminar
Target Audience
Anyone who must be able to respond to pressures in such a way that is effective, rather than destructive or performance limiting
Summary
Improve personal resilience and performance by learning to be more conscious of our emotions, and more skillful in applying the appropriate emotion at the appropriate time
Description/Agenda
A key challenge for most people in organizations is to be increasingly more
skilful and intentional with the application of their emotional intelligence.
We need to be able to respond to our pressures in such a way that is effective,
rather than destructive or performance limiting.
The primary goal of learning about our emotional intelligence is to improve
personal resilience and performance by learning to be more conscious of our
emotions, and more skilful in applying the appropriate emotion at the
appropriate time.
Emotional intelligence (EI) encompasses the personal, emotional, and social
abilities and skills which allow us to succeed in coping with environmental
demands and pressures. Understanding your EI will help you identify your
strengths as well as areas for potential growth to enhance your personal
performance.
Objectives
- This workshop will provide workshop participants with the following:
- an understanding of emotional intelligence
- an awareness of the importance of developing
your emotional intelligence
- an understanding of the connection between behaviour, emotions and
performance
- strategies for developing your emotional intelligence to achieve personal
and business success
Outline
- Defining Leadership And How Emotions Play A Part.
- Understanding Emotional Intelligence
- The Affect Of EI On Performance
- Learning To Observe Your Emotions
- Responding To Difficult Situations
- 5 EQ Categories
- 15 Competencies
- Applying Emotional Intelligence At Work
- EI Development Plan
- ABCDE Technique
- Implementing Change
- Ongoing Developmental Plan
Format
- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual exercises
- Practice exercises
Value Added Option:
Participants at each training workshop are encouraged to send an email within
three months following the workshop and expect a personal reply to assist with
their learning experience.
Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
Fee: $399.00 (5% discount for groups of 3 or more)
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