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The Canadian Management Centre (CMC)
presents
Achieving Leadership Success Through People On-Site Training
Lead more effectively by creating rapport, synergy and two-way trust.
Course Description/Agenda
The most successful leaders are those with the best people skills, especially
during the most difficult circumstances. Poor communication and interpersonal
relationships routinely thwart leaders who are otherwise technically competent.
In order to succeed, leaders must be fully engaged with the individuals who make
up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism,
Empathy, Optimism, Partnering, Loyalty and Empowerment) this course can help
anyone in a position of leadership to better demonstrate caring as well as
courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.
What You Will Learn
- Demonstrate professionalism by emphasizing the five components of
professionalism: competence, character, composure, commitment and
communication
- Demonstrate empathy by connecting with, caring for, and considering
people
- Leverage relational listening and greater understanding of personality
types to build trust
- Lead with optimism through self-confidence, reframing, resilience, and
positive language skills
- Create genuine partnerships with and among direct reports and colleagues
- Learn and apply the components of loyalty to create “loyal
followership”
- Empower direct reports and colleagues by delegating and coaching well
Benefits
- Understand the components of professionalism and the importance of
setting a good example
- Coach and develop your direct reports/colleagues to be more hopeful and
empathetic as they develop greater professionalism
- Create genuine partnerships and unity with, and among, direct
reports/colleagues
- Be more optimistic through reframing, resilience and positive language
skills
- Learn and apply the components of loyalty to create “loyal
followership”
- Trust and empower your direct reports/colleagues more
Course Features
- Complete the MBTI® personality assessment to better understand yourself
and how to leverage the differences of the people on your team.
- Strategically crafted discussion sessions to maximize the sharing of
knowledge amongst participants
- Interactive exercises to reinforce various communication skills in a
safe environment where feedback is provided
- Well-crafted action plan template to ensure you transfer what you learn
back to your work environment
Credits
18 PDUs (L: 18)
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On-Site Training
Seminar
